Shipping Policy

Shipping Policy

  • Our shipping policy 100% secure with 100% insurance.
  • We strive to get your jewelry delivered on time, however if there are any unforeseen delays, we will keep you posted.
  • Every product on evaanta is shipped absolutely free to all locations across the world.
  • We have teamed up with top shipping experts like FedEx, DHL-Blue Dart, DTDC & others who are our “partners in customer commitment.”
  • All of our jewelry is custom made by our goldsmiths and hallmarked and certified by the top jewelry certifying laboratories of the world namely IGI (International Gemological Institute), therefore please allow up to 10 working days for the jewelry to be dispatched after receiving cleared payments. Please allow additional time if international delivery is subject to customs processing.
  • For your protection, all orders require signature upon delivery, regardless of any signature waiver on file.
  • Evaanta holds the export license for jewelry for international shipping.
  • Hand delivery will be provided only for either residence address or office address.
  • No requests will be taken for hand delivery for addresses mentioned outside of residence address or office address.
  • For any customer request that entails handing over the parcel or delivery to a third person, an email confirmation for the same will be required from the buyer for the authorization of the person.
  • Insurance for the jewelry that is in shipping is taken care of by evaanta.
  • Once your order has been shipped, you will receive an email from evaanta containing your FedEx, DHL-Blue Dart, and/or DTDC tracking number and a link to the website’s order-tracking page. You can also check the status of your order once it has been shipped by visiting the website of our logistics partner and following the instructions using your tracking number. Your tracking number can be found in the email confirming shipment of your order or within the Order Status page on evaanta.
  • There may be color variation in the actual product and the image on the website due to the different scale of resolution and graphics of the user’s device.
  • All shipments are traceable.